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1

Applications of business analytics in healthcare

Ward, Michael J., Marsolo, Keith A., Froehle, Craig M.

Journal:

Business Horizons

Year:

2014

Language:

english

File:

PDF, 836 KB

english, 2014

2

Foundations and Implications of a Proposed Unified Services Theory

Scott E. Sampson, Craig M. Froehle

Journal:

Production and Operations Management

Year:

2006

Language:

english

File:

PDF, 154 KB

english, 2006

3

New measurement scales for evaluating perceptions of the technology-mediated customer service experience

Craig M. Froehle, Aleda V. Roth

Journal:

Journal of Operations Management

Year:

2004

Language:

english

File:

PDF, 195 KB

english, 2004

4

Research opportunities in service process design

Arthur V Hill, David A Collier, Craig M Froehle, John C Goodale, Richard D Metters, Rohit Verma

Journal:

Journal of Operations Management

Year:

2002

Language:

english

File:

PDF, 107 KB

english, 2002

5

Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction

Craig M. Froehle

Journal:

Decision Sciences

Year:

2006

Language:

english

File:

PDF, 337 KB

english, 2006

6

Antecedents and performance outcomes of global competence: An empirical investigation

Aleda V. Roth, Kyle D. Cattani, Craig M. Froehle

Journal:

Journal of Engineering and Technology Management

Year:

2008

Language:

english

File:

PDF, 278 KB

english, 2008

7

A Resource-Process Framework of New Service Development

Craig M. Froehle, Aleda V. Roth

Journal:

Production and Operations Management

Year:

2007

Language:

english

File:

PDF, 610 KB

english, 2007

8

The Influence of Context on Quality Improvement Success in Health Care: A Systematic Review of the Literature

HEATHER C. KAPLAN, PATRICK W. BRADY, MICHELE C. DRITZ, DAVID K. HOOPER, W. MATTHEW LINAM, CRAIG M. FROEHLE and PETER MARGOLIS

Journal:

Milbank Quarterly

Year:

2010

Language:

english

File:

PDF, 3.11 MB

english, 2010

9

Ice-Breaker vs. Standalone: Comparing Alternative Workflow Modes of Mid-Level Care Providers

White, Denise L., Torabi, Elham, Froehle, Craig M.

Journal:

Production and Operations Management

Year:

2017

Language:

english

File:

PDF, 1.32 MB

english, 2017

10

The Influence of Context on Quality Improvement Success in Health Care: A Systematic Review of the Literature

HEATHER C. KAPLAN, PATRICK W. BRADY, MICHELE C. DRITZ, DAVID K. HOOPER, W. MATTHEW LINAM, CRAIG M. FROEHLE, PETER MARGOLIS

Journal:

Milbank Quarterly

Year:

2010

Language:

english

File:

PDF, 291 KB

english, 2010

11

The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency

Denise L. White, Craig M. Froehle, Kenneth J. Klassen

Journal:

Production and Operations Management

Year:

2011

Language:

english

File:

PDF, 416 KB

english, 2011

12

Transient and Sustained Changes in Operational Performance, Patient Evaluation, and Medication Administration During Electronic Health Record Implementation in the Emergency Department

Ward, Michael J., Froehle, Craig M., Hart, Kimberly W., Collins, Sean P., Lindsell, Christopher J.

Journal:

Annals of Emergency Medicine

Year:

2014

Language:

english

File:

PDF, 375 KB

english, 2014

13

Operational data integrity during electronic health record implementation in the ED

Ward, Michael J., Froehle, Craig M., Hart, Kimberly W., Lindsell, Christopher J.

Journal:

The American Journal of Emergency Medicine

Year:

2013

Language:

english

File:

PDF, 387 KB

english, 2013

14

Communication in Diagnostic Radiology: Meeting the Challenges of Complexity

Larson, David B., Froehle, Craig M., Johnson, Neil D., Towbin, Alexander J.

Journal:

American Journal of Roentgenology

Year:

2014

Language:

english

File:

PDF, 790 KB

english, 2014

15

The Flex Track: Flexible Partitioning Between Low- and High-Acuity Areas of an Emergency Department

Laker, Lauren F., Froehle, Craig M., Lindsell, Christopher J., Ward, Michael J.

Journal:

Annals of Emergency Medicine

Year:

2014

Language:

english

File:

PDF, 1.14 MB

english, 2014

16

Interruption and Forgetting in Knowledge-Intensive Service Environments

Froehle, Craig M., White, Denise L.

Journal:

Production and Operations Management

Year:

2014

Language:

english

File:

PDF, 688 KB

english, 2014

17

Design, Implementation, and Assessment of a Radiology Workflow Management System

Halsted, Mark J., Froehle, Craig M.

Journal:

American Journal of Roentgenology

Year:

2008

Language:

english

File:

PDF, 507 KB

english, 2008

18

The Nature and Necessity of Operational Flexibility in the Emergency Department

Ward, Michael J., Ferrand, Yann B., Laker, Lauren F., Froehle, Craig M., Vogus, Timothy J., Dittus, Robert S., Kripalani, Sunil, Pines, Jesse M.

Journal:

Annals of Emergency Medicine

Year:

2015

Language:

english

File:

PDF, 545 KB

english, 2015

19

An exploratory analysis of the Model for Understanding Success in Quality

Kaplan, Heather C., Froehle, Craig M., Cassedy, Amy, Provost, Lloyd P., Margolis, Peter A.

Journal:

Health Care Management Review

Year:

2013

Language:

english

File:

PDF, 955 KB

english, 2013

20

Effects of Common Data Errors in Electronic Health Records on Emergency Department Operational Performance Metrics: A Monte Carlo Simulation

Ward, Michael J., Self, Wesley H., Froehle, Craig M., Hiestand, Brian

Journal:

Academic Emergency Medicine

Year:

2015

Language:

english

File:

PDF, 501 KB

english, 2015

21

Monte Carlo Simulation Modeling of a Regional Stroke Team's Use of Telemedicine

Torabi, Elham, Froehle, Craig M., Lindsell, Christopher J., Moomaw, Charles J., Kanter, Daniel, Kleindorfer, Dawn, Adeoye, Opeolu, Panagos, Peter

Journal:

Academic Emergency Medicine

Year:

2016

Language:

english

File:

PDF, 788 KB

english, 2016

22

Understanding Emergency Care Delivery through Computer Simulation Modeling

Laker, Lauren F., Torabi, Elham, France, Daniel J., Froehle, Craig M., Goldlust, Eric J., Hoot, Nathan R., Kasaie, Parastu, Lyons, Michael S., Barg-Walkow, Laura H., Ward, Michael J., Wears, Robert L.

Journal:

Academic Emergency Medicine

Year:

2017

Language:

english

File:

PDF, 483 KB

english, 2017

23

Quality and Efficiency of the Clinical Decision-Making Process: Information Overload and Emphasis Framing

Laker, Lauren F., Froehle, Craig M., Windeler, Jaime B., Lindsell, Christopher John

Journal:

Production and Operations Management

Year:

2017

Language:

english

File:

PDF, 758 KB

english, 2017

24

Preventable delays to intravenous furosemide administration in the emergency department prolong hospitalization for patients with acute heart failure

Ward, Michael J., Collins, Sean P., Liu, Dandan, Froehle, Craig M.

Journal:

International Journal of Cardiology

Year:

2018

Language:

english

File:

PDF, 493 KB

english, 2018

25

[ACM Press the 2019 - Nashville, TN, USA (2019.06.20-2019.06.22)] Proceedings of the 2019 on Computers and People Research Conference - SIGMIS-CPR '19 - The Social Implications of Wearable Information Technologies

Sundrup, Rui, Windeler, Jaime, Froehle, Craig

Year:

2019

Language:

english

File:

PDF, 3.94 MB

english, 2019